Privacy Policy

1. INFORMATION WE COLLECT THROUGH YOUR USE OF THE SERVICES

“Personal Information” is any information that identifies you or makes you identifiable. We collect different types of Personal Information when you are accessing or using our Services, including:

(a) Information You Provide to Us.
In connection with the Services, we may ask you to provide these categories of Personal Information:

• Account Information: Information you provide about yourself to access our Services, including your name, email address, phone number, mailing address, and password, so that we may communicate with you and provide you with the Services. We do not request nor do we ask for you to disclose sensitive information to use such as religious denomination, race, ethnicity, philosophical beliefs, or physical or mental health information.
• Self-Reported Information: Information you provide about yourself, as well as records and copies of such correspondence, should you contact us.
• Payment Information: If and when you make a donation or adoption order through our Services, you will need to provide us with a payment card for payment, including billing information such as your billing address, phone number, and name on the payment card. A third-party service provider stores and processes this information securely and only for the purposes of making an order through our Services.
• Voluntary Information: Information you provide to us voluntarily by filling in forms on our Website, subscribing to certain offerings on the Website (such as mailing lists, etc.), contacting us, or posting material. We may also ask you for Personal Information if you report a problem with the Website.
• User Contributions: Information you may provide that is to be published or displayed on (i) public areas of the Website, (ii) websites you access through the Website, or (iii) transmitted to other users of the Website or third parties. Your User Contributions are posted and transmitted to others at your own risk. We cannot control the actions of other users or third parties with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will be shielded from unauthorized persons.
Please keep in mind that if you disclose Personal Information in a public manner whether through collaborative postings, message boards or other public online forums, this information may be collected and used by others. We do not monitor or collect information you disclose inside online public forums, nor do we accept any liability associated with your voluntary disclosure of same.
We also collect certain statistics and non-Personal Information concerning the Account Information, Self-Reported Information, Voluntary Information, and User Contributions of you and our other users. This information includes, but is not limited to, the genders and breeds of horses that are the subject of posts on the Website, length of time that an animal is with a particular organization, and other information and statistics concerning the animals that are the subjects of Voluntary Information and other content distributed through the Website. We use this information to better understand our users and improve upon the Website. We may also share this information as discussed below.

(b) Usage Information Automatically Collected.
When you visit the Website or access and use the Services, we automatically collect information about the Services you use and how you use them (“Usage Information”), as described below:
• Service Data: We collect information about your interactions with the Services, such as the pages or other content you view, and other actions you perform while using the Services.
• Log Data: We automatically collect log information when you use the Services. This might include information about your computer, mobile, and internet connection, including the mobile devices’ unique device identifier, IP address, click activity, operating system, browser type, mobile network information, the mobile device’s telephone number, device event information (e.g. crashes, unsuccessful logins, browser type), the web page you’ve viewed or engaged with before or after using the Services, and other relevant information. We collect and monitor this data in order to keep track of the security and privacy of your account. This information may also be used to gather and aggregate broad demographic information and profile data. If you do not want us to collect this information you should cease use of the Website.
• Cookies and Similar Tracking Technologies: We may use various tracking technologies to collect and store information about your use of our Services. We use these tools to ensure that you receive a personalized experience, to provide you with certain functions on our Services, to keep your account safe, and to improve and optimize our Services. Please refer to the Cookies and Similar Tracking Technologies section below for more information.

(c) Information from Third Parties
By using the Website to access or connect to a social network or other third-party platform or service (e.g., Facebook, Twitter), you authorize us to collect, store, and use any and all information in the same manner and to the same extent that you agreed the social network or third-party platform could collect, store, or use the information. Once the Personal Information has been transferred to the Website from a third party, you may or may not be able to rescind or remove the information.

2. HOW WE USE YOUR INFORMATION

Your Personal Information may be used for various purposes, including:

(a) To Provide You with the Website. When you access or use our Services, we process certain Personal Information about you to be able to provide you with our Services. Some examples of how we process your Personal Information in our Services include, but are not limited to:
• To pay within the Website;
• To accurately provide you with effective results upon completion of a basic behavior profile on our Website; and
• To customize certain content and materials on the Website. We cannot provide you with our Services without such processing of your Personal Information.

(b) To Communicate with You. If you sign up for our Services, you will receive Service-related communications. Our Service-related communications are transactional messages about your account, billing information, surveys, customer support, research you may be interested in or are participating in, Policy changes, or other Service-related notifications. We may also use your Personal Information for marketing, promotional, or sweepstakes related communications and initiatives. You can manage your email preferences and opt out of certain communications. However, Service-related communications, as well as security and legal notices, are necessary for us to continue to provide our Services to you.

(c) To Enforce our Terms, Agreements, or Policies. To maintain a safe, secure, and trusted environment for you when you use the Services, we use your Personal Information to make sure our terms, policies, and agreements with you and any third parties are enforced. We actively monitor, investigate, prevent, and mitigate any suspected or actual prohibited activities on our Services. We are required to process your Personal Information for this purpose to provide our Services.

(d) For Research and Development. We want to ensure our Services are continually improving and expanding so that we meet and exceed your needs and expectations. To do so, we may process your Personal Information to improve, optimize, or expand our Services or features of our Services. We do so by processing information about your use of the Services, any information you provide to us, and by measuring, tracking, and analyzing trends and usage in connection to your use or the performance of our Services. We may take additional security measures when processing your Personal Information for such purposes, such as by de-identifying (or “pseudonymizing”) your Personal Information and limiting access to such data. Without processing your information for such purposes, we may not be able to ensure your continued satisfaction when using our Services.

(e) To Comply with Applicable Laws. We may be required to process your Personal Information under certain laws and regulations, such as tax laws. We will also process any and all information to law enforcement agencies or others if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to:
(a) comply with legal or regulatory process (such as a judicial proceeding, court order, or government inquiry) or obligations that we may owe pursuant to ethical and other professional rules, laws, and regulations;
(b) enforce the Organization’s Terms of Service and other policies;
(c) respond to claims that any content violates the rights of third parties; or
(d) protect the rights, property, or personal safety of the Organization, its employees, its users, its clients, and the public. We cannot provide the Services to you without such processing.

3. HOW WE SHARE YOUR INFORMATION

We may share your Personal Information we collect and you provide as discussed below:
(a) Disclosure to Our Service Providers.
We may disclose data, including Personal Information, that we collect or you provide as described in this Policy, to service providers we use in connection with the Services, such as:
• To process and store data, including Personal Information;
• To aid in the maintenance of the Website and Services;
• For auditing purposes;
• To process payments on the Website;
• To track, analyze, and modify our Services;
• To aid in marketing, advertising, and distribution efforts;
• To assist us in providing you with customer support; and
• To support our IT and security efforts.
These and other service providers to which we give your Personal Information will have access to your information as reasonably necessary to perform these tasks on our behalf and are obligated not to disclose nor use it for other purposes.
Google Analytics. Google Analytics is an analytics service provider. Learn more about how Google collects and uses data here. To opt out of Google Analytics Advertising Features please use Google Ad Settings. To opt out of Google Analytics entirely please use this link.
(b) Disclosure to Other Third Parties.
We have business relationships with several entities interested in the equine industry and may disclose aggregate and other statistical information about your use of our Services to such third parties without restriction. Information that is the subject of such disclosure will be either in the aggregate or de-identified so as not to disclose your Personal Information.
Our Website will also include access by a Universal Microchip Lookup Tool that will allow third parties to enter in your animal’s unique microchip number for the purpose of contacting you if an animal is lost or otherwise no longer in your care. To the extent you provide us with your advance and express consent to do so, we will share your Personal Information with third parties using this tool so that they may contact you concerning your animal.
(c) Merger, Bankruptcy, or Corporate Reorganization.
We may disclose and transfer your Personal Information to a subsequent owner, co-owner, or operator of the Organization or the Services, or in connection with a merger, consolidation, restructuring, the sale of substantially all of our interests and/or assets (i.e., a bankruptcy proceeding), or other corporate change. We will notify you with any choices you may have regarding your Personal Information when we are engaged in a merger, bankruptcy, or reorganization.
(d) Legal Obligations and Safety.
We may share your Personal Information if it is reasonably necessary to:
• Comply with a valid legal process (e.g., subpoenas, warrants, court orders, etc.);
• Comply with requests or investigations by public authorities;
• Comply with applicable laws or regulations;
• Enforce or apply the Organization’s policies or policies of our partners;
• Protect the security or integrity of the Services; or
• Protect or defend the rights, property, or safety of the Organization, our employees, users, partners, and affiliates, or other natural persons.
(e) For any other Purpose, with your Consent.
We may disclose your Personal Information that we collect or you provide on your behalf or at your request. This includes disclosing your Personal Information in circumstances with other users of the Website; for example, your name will be shared on your profile with other users of the Website. Such disclosures will only occur with your specific consent. If you provide your consent to share your information, you may withdraw your consent at any time. Withdrawing your consent will not undo or reverse the lawfulness of any previous processing, and in some cases Personal Information may not be retrieved once shared. Contact us at [email protected] if you would like to withdraw your consent.

4. YOUR CHOICES

For Personal Information that we have about you, you have the following choices:

(a) Your Account.
You may edit some of your Personal Information through your account or ask us to change, update, or fix your Personal Information in certain cases, including if it’s inaccurate. When you update your account information, we may keep a copy of your previous account details for our records and to prevent fraud or other activities that violate our terms, policies, and agreements. Additionally, please note that by removing some of your data, your ability to use certain functionality of the Website may be limited. Further, if you do not provide us with some of your Personal Information, such as your name or email, we will no longer be able to provide you with access to certain Services.

(b) Self-Reported and Voluntary Information.
You may choose not to provide us with some of your Personal Information. In some instances, you may be able to edit your answers to forms, surveys or features you submit to us. If you cannot find the information you are looking for in your account, please contact us at [email protected] with your request.

(c) Communication Preferences.
If you do not want to receive emails from us, please adjust your communication preferences or click the unsubscribe link within the email you received from us. You will not be able to unsubscribe from Service-related communications as they are necessary for us to continue offering you the Services.

(d) Deletion.

At any time, you may delete your account or any related applications downloaded on your devices. Deleting related applications does not delete your account nor any related Personal Information. If you wish to delete your account completely, please email us at [email protected].

To make these or any other requests with respect to your Personal Information, you may email us at [email protected]. We ask that individuals making requests identify themselves and identify the information requested to be accessed, corrected, or removed before we process any requests. We may decline to process requests if we cannot verify the requestor’s identity, if we believe the change would violate any law or legal requirement or cause the information to be incorrect, or for a similar purpose. In any case, where we provide information access, deletion, or correction, we perform this service free of charge, except if doing so would require a disproportionate effort.

If you choose to close your account or ask that we modify or delete some or all of your Personal Information, we will retain your personal data if reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce obligations or fulfill any other requests from you (for example, to opt-out of further messages or for a copy of your data).